General FAQs

The following rules and regulations have been established for the benefit of all patrons to assure the safe operation of our pools.  Lifeguards and staff members are here for your safety and must be obeyed at all times.  For your safety and enjoyment at our Park, please carefully read all of the text below. Failure to follow any of the regulations, conditions and instructions set forth below may result in serious injury to yourself or other individuals. Individuals not following Park rules and safety instructions, will be subject to immediate ejection from the Park without refund. 

• See all Safety, Hear all Safety, Speak all Safety. READ AND ABIDE BY ALL SAFETY SIGNAGE, ATTENDANT INSTRUCTIONS, AND WARNINGS AND INSTRUCTIONS. If you have questions, PLEASE ASK an attendant. If you see something unsafe, PLEASE TELL an attendant. 
• ATTENTION PATRONS: Our lifeguards are present for Emergency Response and Safety Enforcement. They monitor the pools by an American Red Cross scanning technique. Your assistance in watching your children is greatly appreciated. 
• No outside food or drink allowed on the pool deck. 
• No wagons, carts, or coolers allowed on pool deck. 
• Patrons under the age of 16 must be accompanied by a parent or guardian. Parents are responsible for their children. 
• Proper swim attire must be worn. No revealing, offensive, or overly suggestive swimwear. 
• No cutoff clothing or clothing with metal zippers, grommets, rivets, or other accessories are permitted in the water park attractions to protect patrons from injury as well as protecting our pools and slides from damage 
• Patrons must shower before entering the water. 
• Patrons with open lesions or wounds may not enter the water. 
• Swim attire only. Street clothing is not permitted in the pool. 
• Swim diapers must be worn by those not potty trained. 
• Children who cannot swim unassisted must be within an arm’s reach of a parent or guardian. 
• No running, dunking, horseplay, rough housing, or foul language will be tolerated. Any person deemed as not following this rule will be asked to leave the facility with the possibility of being banned.
• No outside food or drink allowed. Free water is available for refills at The Gully and Oasis Bistro. 
• Bag check required upon entry.
• No additional flotation devices are allowed inside WildWater.
• Certain attractions have minimum height requirements. Please visit our Park Attractions page under the Things to Do tab to learn more. 
• No food and drink allowed in any of the pools or on its ledges, on slides, or in the Kid’s Splash Area. Please keep food and drinks limited to concessions areas, seating, cabanas and pavilions.
• No refunds regardless of weather, attire, or length of stay.
• Only one person is permitted on the diving board at a time. One bounce early.
• No swimming in the diving area.
• Lock up your valuables. WildWater is not responsible for lost, stolen or damaged items.
• Tobacco use of any kind including cigarettes, cigars, vaping, and chewing tobacco is prohibited.
• Please walk through the Park (no running), stay on the walkways, and always watch where you are going.  
• Refrain from entering any landscaped areas—landscaped and planted areas such as flower beds are not meant for guests to tread upon.  
• Exercise caution when going up or down stairs, or when traversing any areas with tree roots. 
• The Park cannot, and does not, guarantee your personal security or that of your personal property (even if placed in a locker), and in no event will the Park be held liable for your lost, stolen or damaged possessions. If you need to store your possessions, ask the Park about lockers.  
• If you have loose items while wanting to go on a ride, please have a friend or family member hold them or put such possessions in a locker. 
• Tobacco use of any kind including, but not limited to, cigarettes, cigars, chewing tobacco, and any form of vaping and electronic cigarettes are prohibited. 
• All animals with the exception of service animals are prohibited. 
• Only one person is permitted on the diving board at a time. One bounce only. 
• No swimming in the diving area. 
• Riders with medical devices will be prohibited from certain rides (e.g., a cast, or a back brace).  
• Riders may be required to remove medical devices, including half or full-length orthotics, braces, crutches, canes, prosthetics and any other type of medical assistance device that is not permanently affixed to the rider’s body. 
• Guests are welcome to take pictures of themselves, their friends and family, their group, and the scenery in general, for their own personal use. However, NO cameras of any kind (including cell phones) are allowed on any ride or attraction, because such items pose a safety hazard.  
• The Park at all times reserves the right to video and take still images of patrons, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Park in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the Park property. 
• Commercial photography of any kind is strictly prohibited except where prior, written permission has been obtained from Cullman Park and Recreation’s Executive Director in the form of a contract signed by an executive within Park’s corporate office. 
• No one is permitted to take photographs of others who object, or which violate another’s privacy, rights to publicity, or which are harassing, stalking, or threatening. 
• Image taking or recording is strictly prohibited, under all circumstances, in bathrooms, changing rooms, and locker areas; violators may be held for law enforcement, and are subject to arrest and prosecution. 
• Under threatening conditions, the pool area will be cleared for at least 30 minutes. Everyone must leave the pool deck.  If conditions persist, the facility will close until safe conditions return. 

Our goal is to accommodate our guests with disabilities to the fullest extent possible and in compliance with the law. Most of our attractions and restaurants are accessible to guests with disabilities, including, among others, those using wheelchairs. While the Park complies with federal and state disability and accommodation laws, there may be some rides or attractions, activities, or areas of the Park, which may not be safely accessible to all persons. 

DO NOT PARTICIPATE IN ANY RIDE, ACTIVITY OR ATTRACTION, IF YOU ARE UNDER THE INFLUENCE OF ANY ALCOHOL, DRUGS (WHETHER LEGAL MEDICATION OR ILLEGAL SUBSTANCES) OR OTHER SUBSTANCES WHICH MAY AFFECT YOUR HEALTH, SENSES, AND BODY REFLEXES AND COORDINATION. 

DO NOT PARTICIPATE IN ANY RIDE, ACTIVITY OR ATTRACTION, IF YOU HAVE ANY HEALTH CONDITIONS OR PRE-EXISTING CONDITIONS OR INJURIES, OR IF YOU ARE TOO AFRAID TO PARTICIPATE, INCLUDING WITHOUT LIMITATION HEART, NERVE, MUSCLE, BACK, NECK, BONE, JOINT, BRAIN, EYE, EAR, OR OTHER AILMENT OR INJURY, OR IF YOU ARE PREGNANT OR HAVE HAD SURGERY IN THE PAST FEW MONTHS OR IF YOU ARE STILL RECOVERING FROM ANY ILLNESS OR MEDICAL CONDITION, TREATMENT OR PROCEDURE. ONLY YOU CAN DETERMINE IF YOU FEEL GOOD ENOUGH TO SAFELY PARTICIPATE IN A RIDE OR ATTRACTION. THE PARK DOES NOT, AND CANNOT, GUARANTEE YOUR HEALTH, AND YOU FULLY ASSUME ALL RISKS OF ANY PARK RIDE OR ACTIVITY IN WHICH YOU CHOOSE TO PARTICIPATE.